Customer Services Coordinator
Position Details
Job Title Customer Services Co-ordinator
Department Quarry
Location Based at our main offices at Caplich Quarry - Alness
Working Hours Full time
Duration Permanent
Holidays 6 weeks
Remuneration Competitive salary relevant to experience
Probationary Period 3 months from commencement.
Other Benefits -Supportive work environment
-Company pension contribution
-Death in Service Cover
-Cycle to work Scheme
Principal Job Responsibilities
As part of the Quarries Team and reporting to the Commercial Manager - your duties include:
- Provide administrative support to Quarry department.
- Dealing with telephone and email enquiries from new and existing customers
- Raising quotations, managing follow ups and accepting orders
- Providing back up cover for weighbridge operator
- Receiving customer payments
- Assist order scheduling and dispatch
- Complete other reasonable tasks, activities and projects as required.
The above list is not exhaustive.
Applicant Qualities
The successful applicant will ideally have the following skills, qualities & experience:
- Very structured and diligent approach to task management and record keeping.
- Excellent communication skills, with both company clients and other company personnel.
- Be computer literate with experience in word, excel, etc.
- The ability to assist and co-operate with other personnel.
- Flexibility and willingness to undertake tasks out with the key job responsibilities.
- Commitment to working as part of a team.
- Be trustworthy, friendly, timeous and reliable.
- Familiarity in the construction and/or quarry/logistics industries. (Desirable but not essential)
