Customer Services Coordinator

Position Details

Job Title                       Customer Services Co-ordinator

Department                Quarry

Location                      Based at our main offices at Caplich Quarry - Alness

Working Hours            Full time

Duration                      Permanent

Holidays                      6 weeks

Remuneration             Competitive salary relevant to experience

Probationary Period   3 months from commencement.

Other Benefits             -Supportive work environment

                                     -Company pension contribution

                                     -Death in Service Cover

                                     -Cycle to work Scheme


Principal Job Responsibilities

As part of the Quarries Team and reporting to the Commercial Manager - your duties include:

  • Provide administrative support to Quarry department.
  • Dealing with telephone and email enquiries from new and existing customers
  • Raising quotations, managing follow ups and accepting orders
  • Providing back up cover for weighbridge operator
  • Receiving customer payments
  • Assist order scheduling and dispatch
  • Complete other reasonable tasks, activities and projects as required.

The above list is not exhaustive.

Applicant Qualities

The successful applicant will ideally have the following skills, qualities & experience:

  • Very structured and diligent approach to task management and record keeping.
  • Excellent communication skills, with both company clients and other company personnel.
  • Be computer literate with experience in word, excel, etc.
  • The ability to assist and co-operate with other personnel.
  • Flexibility and willingness to undertake tasks out with the key job responsibilities.
  • Commitment to working as part of a team.
  • Be trustworthy, friendly, timeous and reliable.
  • Familiarity in the construction and/or quarry/logistics industries. (Desirable but not essential)



Pat Munro (Alness) Limited. Registered in Scotland (Reg No: SC033294). Registered Office: Caplich Quarry, Alness, Ross-shire IV17 0XU

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